flexible worker FAQs

Why can’t I log in to eTimesheets?
How do I register for eTimesheets?
How do I complete my eTimesheet?
Who should I set as the Approver?
When will I know if my eTimesheet has been approved?
I can login to eTimesheets but a timesheet isn’t available for this week?
I can only see 12 eTimesheets?
My personal information has changed.
My email address / telephone number has changed.
Can I reset my password?

My query is not answered here.
Please contact your branch / consultant and we will address your query as soon as possible.

PLEASE NOTE: While we make every effort to answer any queries in a timely fashion, due to volumes of
E-mails and the need to pass queries to the relevant department, you may experience some delays.

We would strongly recommend that any urgent pay queries are also directed to your branch administrator so they can be dealt with immediately.

FAQ - Answers

Why can’t I log in to eTimesheets?

If you cannot log in, please check the following:

You have ‘registered’ for eTimesheets
You have typed in your user name and password exactly as you registered them – including all spaces, and in the correct case
Your internet browser allows ‘cookies’ – the Help section in your browser will give you information on how to check this
(Internet Explorer disables cookies on standard installation for version 6 – check the privacy tab in Tools, Internet Options)
Your internet browser has SSL enabled.
SSL is a protocol for securing transmission between a website and your browser.
Consult the Help section in your browser for more details on enabling SSL.
Ensure TLS is NOT enabled in your browser.
TLS is an alternative security standard similar to SSL. eTimesheets do not support this standard.
There is NOT a 'no entry' icon at the bottom of the login screen - this would denote your browser is not allowing us to store cookies on your machine.
By double clicking on the 'no entry' sign, you can override this instruction
You can access https://etime-tb.esos.co.uk/. Note "https" as the prefix for the web address. If not, this suggests a problem with SSL, please contact your browser provider for further help.
If you can access this, you will see a padlock icon at the bottom of the screen - double click on this and 'accept certificate'.

If none of the above help, please try re-registering with a different user name and password or contact your branch / consultant, and we will address the query as soon as possible.

How do I register for eTimesheets?

In order to access your timesheets via our website you will first need to register.

To register, simply click here and follow the on-screen instructions. During the registration you will be asked to provide some details including your temp number and other personal details to identify you.

The registration process is split into two screens and once you have submitted the registration you will be presented with a confirmation page and an email confirming your username will be sent to you.

Once you have successfully registered you will have instant access to the site and any available eTimesheets.

How do I complete my eTimesheet?

To complete or view an eTimesheet, once you have logged in simply click on the link against the week.

There are three ways of completing your timesheet.

You can either enter the start time; end time and lunch break of your working day
Enter the total worked time for a day
Or enter the total worked time for the whole week

At any point you can save your timesheet as a draft and return to complete it later.

Once you have completed your timesheet you will need to select an approver who will authorise your hours. Once a timesheet has been send for approval it will be locked to not allow any further amendments.

If your selected approver has a query with your timesheet they may contact you to discuss the issues and then make any amendments on your behalf before submitting to Network for processing.